FAQ's

A long-term car rental refers to renting a vehicle for an extended period of time to take advantage of the flexibility and cost-effectiveness on offer.
Please inquire about our weekly rental payment option.
Yes, we now offer an excess waiver option. T&Cs apply. Please contact us for more information.
We utilize different facilities close to various airports for collection or drop-off to optimize accessibility and reduce fees.
  • For Auckland customers, our collection and drop-off point is at Aeroparks located at 36 Richard Pearse Drive, Māngere, Auckland 2022. Shuttle service is available for added convenience.
  • For Christchurch, Wellington, and Hamilton, arrangements can be made on a case-by-case basis.
Airport parking services can be arranged at an additional cost, depending on the specific airport location. Should you have any further questions or require assistance with airport arrangements, please don’t hesitate to contact us.

For long-term rentals of 1 month or longer, there are no additional costs for airport collection and drop-off. 

For added convenience, complimentary vehicle delivery and collection can be arranged to your hotel, house, or business within a 20km radius of the airport in Auckland, Christchurch, or Hamilton when renting a vehicle for more than 1 month.

For rentals of less than one month, additional costs apply depending on the city and airport, ranging between $65 to $95.

Our regional pickup and drop-off locations include:

  • Auckland North Shore: Beach Haven
  • Auckland Airport (Aeroparks)
  • Christchurch Suburbs: Wigram
  • Christchurch Airport
  • Wellington Suburbs: Paraparaumu
  • Wellington Airport
  • Hamilton and Surroundings
  • Hamilton Airport
  • Cambridge
  • Auckland: Beach Haven
  • Christchurch: Wigram or Linwood
  • Wellington: Paraparaumu
  • Hamilton: Hamilton Airport
  • Cambridge: Leamington
  • Collection and drop-off at dedicated depot points.
  • Full payment, including instalment and bond upfront, is required for the rental.
Bond refunds are processed between 21 to 30 days after the return of the vehicle.
Renting long-term can be a flexible alternative to buying a cheap, potentially unreliable car for your time here in NZ. We take care of insurance, a warrant, registration and maintenance costs to give you the peace of mind you deserve.

During peak season, the minimum rental period is 1 month. During off-peak seasons, it is 2 weeks.

Yes our vehicles include full comprehensive insurance.

Insurance claim excess is as follows:

  • $1,000 for 25 years and older
  • $1,400 for any driver over 25 who has held their NZ Driver Licence for less than 2 years
  • $1,500 for 21–24 year olds
  • $2 000 for those under 21 (Please note that windscreen cover is excluded under this policy for this category of drivers)
To rent a car long-term, we will need a valid driver’s license—either an NZ Driver Licence or an approved International Driver Licence, and a credit or debit card for payment.
All international drivers’ licenses that is accepted in NZ, and meets the criteria as stipulated by the NZTA will be covered by the insurance. Click on this link NZTA for more information.

For long-term rentals, we have a fair usage cap of 48,000km per year. For shorter-term rentals, there is unlimited mileage.

We hand-pick quality cars known for their sturdiness and lack of issues. However, sometimes issues occur so we offer 24/7 roadside assistance via the AA. Simply call the AA service number provided when you pick up your rental car.

A deposit in the amount of one month’s rental fees in the relevant class of car (Budget, Mid-Range, Top Range) will be required 2 weeks prior to time of booking confirmation alongside the first term’s rent.

Deposit is ONLY 100% refundable if booking is cancelled at least 7 days prior to pick-up date.

You will need to give us one calendar month’s notice should you wish to cancel your agreement. You will still be liable to pay the full month’s rental during the notice period, even if you return the car early. If a booking is cancelled within 7 days prior to collection, a cancellation fee of $500 for cars will be applicable.

Electronic stability control systems use automatic computer-controlled braking of individual wheels to assist the driver with maintaining control of the car in critical driving situations. ESC helps prevent a vehicle from “spinning out” or “ploughing out” due to the loss of road traction because of slipping wheels.
AA Motoring Roadservice Cover

Drive with peace of mind

Zeal Rentals provides Roadside Assistance cover through AA Motoring. Drive with peace of mind knowing that assistance is just a phone call away should the unexpected happen.

Account number: 1331006